Olympus cameras and audio products are sold in the United States through authorized dealers selected by Olympus USA. Authorized Olympus Retailers receive training and product knowledge, and are chosen for their ability to represent the brand, and to service the products. Olympus provides a warranty on products sold only by authorized dealers.
If you purchase an Olympus product from an unauthorized dealer, you are not entitled to the Olympus warranty coverage, even if the seller claims that you are. The Olympus products sold by unauthorized dealers are purchased by the seller on the “grey” market, and are usually the import version of the product.
An import version basically means that the product was meant for sale in a different country. For example, a camera that was meant for the Japanese market, being sold in the US. The import version is usually the same exact product, just without the warranty. As described in the Olympus warranty page, their warranties are region specific. In other words….that camera that was meant to be sold in Japan, will only be warrantied in Japan. Usually, these products will be labeled as either “import version” or “international version”.
Purchasing from an authorized dealer guarantees that you not only receive the full Olympus warranty, but also that the product you are purchasing is authentic.
With that said, the following is a list of Olympus authorized dealers who sell on Amazon. Click on the logo to see more details about the store/seller.
Just keep in mind – If you don’t see a seller listed here, it doesn’t mean that they are selling fake, or non-authentic products. It just means that they are not authorized by Olympus to sell their products, and are not buying the merchandise from Olympus. In the majority of cases, the warranty will not be honored by Olympus. Look out for phrases like “Seller provided warranty”, or “Limited Warranty”, etc. These types of warranties will almost always be for less than 1 year. Often times, they are for just 30 or 90 days, and just protect you from DOA products.
On the other hand, if you are looking at an Olympus camera, or camera lens in one of the stores above, and wondering if the item is fake – purchase with confidence! These stores have been verified with Olympus USA to be authorized dealers. You are receiving an authentic product, and are entitled to the full original manufacturer’s warranty.
For reference, these are the manufacturer warranty periods for Olympus products:
- Digital Camera – 12 months from date of purchase
- Digital Voice Recorder – 12 months from date of purchase
- Reconditioned Digital Camera – 90 days from date of purchase
- Reconditioned Digital Voice Recorder – 30 days from date of purchase
- Binoculars – 12 months from date of purchase
All Olympus warranties only apply to the original end-user only, and are non-transferable. If you purchase a pre-owned product (even if new in the box), you will not be entitled to the original Olympus warranty, even if it was originally sold by an authorized dealer.
As mentioned above, if you purchase your Olympus product from a non-authorized seller, you are not entitled to tech support, or the warranty coverage. Olympus will repair defective products, at your expense – which includes shipping to and from, parts, labor, etc.
For valid warranty claims, you will need your receipt showing a purchase from an authorized dealer, so remember to save your proof of purchase.
*This list updated as of 9/18/2017