Hasselblad cameras, lenses, and other accessories are sold in the United States through authorized dealers selected by Hasselblad USA. Authorized Hasselblad Retailers receive training and product knowledge, and are chosen for their ability to represent the brand. Hasselblad provides a warranty on products sold only by authorized dealers on ebay.
If you purchase an Hasselblad product from an unauthorized dealer, you are not entitled to the Hasselblad warranty coverage, or tech support, even if the seller claims that you are. The Hasselblad products sold by unauthorized dealers are purchased by the seller on the “grey” market, and are usually the import version of the product.
An import version basically means that the product was meant for sale in a different country. For example, a Hasselblad camera that was meant for the German market, being sold in the US. The import version is usually the same exact product, just without the warranty. As described in the Hasselblad warranty page, their warranties are region specific. In other words….that camera that was meant to be sold in Germany, will only be warrantied in Germany. Usually, these products will be labeled as either “import version” or “international version”.
Purchasing from an authorized dealer guarantees that you not only receive the full Hasselblad warranty, but also that the product you are purchasing is authentic. The unfortunate truth of buying online is that a few bad apples taint the many good sellers out there. Shopping from an authorized reseller is one way of protecting you from unscrupulous sellers.
With that said, the following is a list of Hasselblad authorized dealers who sell on eBay. Click on the logo to see more details about the store/seller. (Listed in alphabetical order)
Just keep in mind – If you don’t see a seller listed here, it doesn’t mean that they are selling fake, or non-authentic products. It just means that they are not authorized by Hasselblad to sell their products, and are not buying the merchandise from Hasselblad. In the majority of cases, the warranty will not be honored by Hasselblad. Look out for phrases like “Seller provided warranty”, or “Limited Warranty”, etc. These types of warranties will almost always be for less than 1 year. Often times, they are for just 30 or 90 days, and just protect you from DOA products. (Original Hasselblad warranties are provided below).
On the other hand, if you are looking at a Hasselblad photography product in one of the stores above, and wondering if the item is fake – purchase with confidence! These stores have been verified with Hasselblad USA to be authorized dealers. You are receiving an authentic product, and are entitled to the full original manufacturer’s warranty.
For reference, these are the manufacturer warranty periods for Hasselblad products:
- H5D & H5X Series products – (1 year or 100,000 exposures, whichever comes first)
- *H6D Series products – (2 years or 100,000 exposures, whichever comes first)
- Standard H System lenses – (1 year or 100,000 exposures, whichever comes first)
- *HC and HCD lenses – (2 years or 1,000,000 exposures, whichever comes first)
- *X1D – (1 year or 100,000 exposures, whichever comes first)
- *X1D 4116 Edition – (2 years or 100,000 exposures, whichever comes first)
- *XCD lenses – (1 year or 1,000,000 exposures, whichever comes first)
- CFV Series products – 1 year
- Flextight Scanners – 1 year
*For these products, if you register online, you will get an additional year of warranty coverage.
This list updated as of 8/29/2017