Frontera Furniture Company Review – frontera.com

Frontera Furniture Company Review
Frontera Furniture Company Review

Frontera Furniture Company  – frontera.com, is a store online selling stylish and durable indoor furniture, outdoor furniture, home accents, rugs, storage items, accessories, and more. Click the blue link above to check out their current 10% Off of Outdoor Furniture promotion.

Feedback History

Frontera Furniture Company has earned a 7.7/10 positive feedback rating with Trust Pilot, with a current 100% positive overall score of 5.0 with 5 being the highest. So it does look like Frontera Furniture Company has had a very successful selling history.

Frontera Furniture Company sells stylish and durable indoor furniture, outdoor furniture, home accents, rugs, storage items, accessories, and more. Items like outdoor seating, outdoor dining sets, tables and ottomans, kids furniture, outdoor decor, fire pits, umbrellas, outdoor storage, rugs, dining chairs, sofas, cabinets, lighting, and much more.

This is one of those stores to visit when you want the retail experience. If you’ve been to an Ashley Furniture store, or an Ikea type of store, or even any furniture store in general, you should be familiar with the brands and styles that they carry.

They carry brands and models such as Kingsley-Bate Sag Harbor 4 Piece Curved Seating Ensemble, Nourison Indoor Ripple Azure Rug, POLYWOOD® Signature 7-Piece Dining Set, Centennial Sofa in Charcoal, and others.

Frontera - World's Finest Rocker
Frontera – World’s Finest Rocker

Frontera Furniture is home to the “World’s Finest Rocker”. This rocking chair is made of high quality, durable, weatherproof materials, and the claim is that it won’t be rotten or broken within 2-3 years. Their claim is that this chair is made not just with quality in mind, but for the sitter’s comfort as well. Apparently, this is the rocking chair that is found at 5-star hotels and resorts. It is available in natural finish, painted white, painted black.

Frontera Furniture Company is both designer and manufacturer, which allows them to manufacture and sell the products relatively cheaper compared to the rest of the online furniture industry. Their prices are routinely at or below other online retailers – most of whom sell average or low-quality furniture products.

When you sell high end and quality made products, etc, especially at a discount, a popular question is always going to be if the items are authentic, fake, or low-quality.  With furniture, and especially outdoor and pool furniture, good quality products, and quality manufacturing is a must.

All too often the products are cheaply made, fade quickly, or are drop-shipped to you – which is just a customer service nightmare. If you’ve ever bought a furniture set that looks good, but is very uncomfortable, or a pool furniture set that fades after one summer season, then you know this problem all to well. And if you’ve received an incorrect or defective order that has taken weeks (or months) to resolve, then you’ve experienced the drop-ship or middle man drama. So to answer the question of quality and reputation…

Let’s take a close look at their recent rating and review history. Online buyers have a really good way of weeding out the good sellers from the bad. If an item even SLIGHTLY looks like it might be a counterfeit, defective, or low quality, they will leave you bad feedback. And any and all flaws will usually be reflected in a seller’s feedback. With that being said, over the past 12 months, Frontera Furniture Company has received a A rating with the Better Business Bureau, as well as a 7.7/10 rating from Trust Pilot. They also have a a 5 star rating from Trustlink.org, and a 4 out 5 star rating at customerlobby.com. With that sort of high reputation, it definitely appears as though Frontera Furniture Company is an honestly run business, selling good quality merchandise.

All items are guaranteed to be 100% authentic, and come with all the manufacturer paper work, in their original authentic boxes as provided by the manufacturers.

What I like or don’t like

Their storefront is very organized. You have a category menu on the top with all of the product categories available. So you just find your desired category, and go from there. Once you get into a listing page, you get a left hand menu where you can sort the results further. So this store is very easy to navigate.

Another thing I appreciate is their attention to detail in their listings. Each listing has clear and large pictures, so you can clearly see what is included in the listing. Their descriptions go into a lot of detail, and provide all the specifications that you might be looking for like the model they work for, size, color, etc. You also see user ratings for each product, which can be helpful at times.

Their attention to detail, and their excellent feedback really makes you feel secure in shopping from this online store. As does their 7-day hassle free returns policy (refunds are usually issued within 5 days). They do also have a 3 year manufacturer warranty on all products.

Frontera Furniture Company does offer free shipping (products ship out within 1 to 3 days), as well as a lowest price match policy.

Frontera Furniture does also offer commercial pricing. They cater to the hospitality industry, universities, golf courses, inter designers, etc. You can contact them for volume pricing and details via cs@frontera.com.

Have you shopped at this store before? If you have, leave a comment below and share your experience.

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