VMInnovations on eBay is a store selling home goods of different types, with a large number of products consisting of spa and pool supplies, and car stereo packages. Click on the blue link above to check out what specials and sales they are currently offering. At the moment, they do have a 50% off sale on about 2/3 of their items.
VMInnovations prides itself on its level of service. And with over 1.25 million positive feedback, they have reason to do so. They are obviously running their business in a highly successful way. They offer a 60 day hassle free money back return policy. On top of that they boast an average 5 hour response time. This is also a Top-Rated store on eBay.
It’s not easy to become a Top-Rated store on eBay. You have to provide good quality items, accurate descriptions, excellent customer service, and fast shipping. And you have to do this day after day, month after month. So VMInnovations has had a very successful and positive selling history on eBay.
They also boast that 1/3 of their items arrive by the next day, and 70% of items arrive within two business days. That is actually very impressive. Most sellers promise to ship within 1 or 2 days. VMInnovations promised delivery within 1 or 2 days! They are really going out of their way to make you feel comfortable and secure with your purchase. They promise speed, support, and peace of mind, which is basically what eBay buyers are looking for, and their feedback says that they are delivering on that promise.
VM Innovations is an authorized dealer for many of the brands that they carry. In their store, they actually sell a variety of items like baby equipment, health & beauty, clothing, consumer electronics, home, kitchen & dining, pool & spa, car audio, sporting good, and more. So they are definitely going for the department store model of eBay stores.
It’s hard to do an eBay store review for VMInnovations without a consideration towards prices. Support, speed of shipping, and variety of items is good (and very important), but won’t get you very far unless you are also offering reasonable prices. Just comparing a handful of their items to the variety of prices online, for most products, they are in the lower third of the different options online.
For example, I checked their listing for an Artic King 8,000 BTU Home/Office Window Mount Air Conditioner. Their price is $199.99. The lowest price I was able to find was $189.99, with most sellers charging between $205 to $220.
What I like or don’t like
Their store navigation is fairly useful. Their left side eBay category listing is quite extensive. If you click on a main category, you then have multiple sub categories to choose from, like type, brand, etc. Once you get into a listing, the same menu carries over.
One thing that I really appreciate about this store is the quality of their listings. Each listing has a large picture, so you’re not left playing a guessing game. It can get really annoying when you’re looking at a listing and wondering if it’s the right color, size, model, etc. With a lot of sellers, you just get that one small stock photo, so detailed listings like these are good to have.
They do offer order cancellation on request. The one problem with super fast shipping is that often, the item is shipped before you decide to cancel, so just make that you do want the item, because if you decide to cancel the next day, chances are that you will have the item in hand before you even message them.
Their attention to detail in their listings, and their stellar feedback really makes you feel secure in shopping from this eBay store. As does their 60-day hassle free returns policy. No need to email back for a return authorization, or deal with with annoying emails back and forth. You just click on return, and send it back. Having two months to do so is quite convenient.
Have you shopped in this store before? If so, leave a comment below and share your experience.