Ebay Store Review – Urbanautoparts

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Ebay Store Review - Urbanautoparts
Ebay Store Review – Urbanautoparts

Urbanautoparts on Ebay is a store selling engine parts, wheel and tire accessories, brakes, auto parts, performance auto parts, and more. Click the blue link above to check out what deals and promotions they are currently offering in auto parts. At the moment, they do have a Save 25% off of Select Items promotion.

Feedback History

Urbanautoparts has been selling on eBay since 2009. They have earned about 5,000 positive feedback ratings, with a current 99.5% positive overall score. So this is a very successful store on eBay. This is also a Top-Rated eBay store, which means they offer a really high level of item descriptions, customer service, as well as fast shipping.

It’s not easy to become a Top-Rated store on eBay. You have to provide good quality items, accurate descriptions, excellent customer service, and fast shipping. And you have to do this day after day, month after month. Urbanautoparts has had a very successful and positive selling history on eBay.

Urbanautoparts mainly sells engine parts, wheel and tire accessories, brakes, auto parts, performance auto parts, and more. They mainly sell the Urban Auto Parts brand of products. Their line of brake pads and rotors are from a national manufacturer, but they don’t state which manufacturer. This is common in the auto parts industry. The manufacturer sells the products, without all of the expensive packaging and marketing materials, and the reseller sells the parts as their “house brand” much cheaper than what the retail version costs.

This is one of those eBay stores to visit when you want the retail experience. If you’ve been to a Pep boys, store lately, or even any auto parts store in general, you should be familiar with the products that they carry.

2 Heavy Duty Brake Rotors + 4 Semi-Met Pads(Ford)(8lug)
Heavy Duty Brake Rotors + Semi-Metallic Pads

Items like 2 Heavy Duty Brake Rotors + 4 Semi-Met Pads(Ford)(8lug), (F+R Pads) 8 Premium Front+Rear Ceramic Pads, (F+R Full Kit) 4 Heavy Duty E-Coated Cross Drill Rotors + 8 Ceramic Pad {8lug}, etc.

Urbanautoparts sells brand new merchandise, and does offer a 100% Authentic guarantee, as well as a 100% money back guarantee.

When you sell expensive auto parts, etc., especially at a discount, a popular question is always going to be if the items are authentic, fake, or knock-offs. To answer that question…

Let’s take a close look at their recent feedback history. Ebay buyers have a really good way of weeding out the good sellers from the bad. If an item even SLIGHTLY looks like it might be a counterfeit or knock-off, they will leave you bad feedback. And any and all flaws will usually be reflected in a seller’s feedback. With that being said, over the past 12 months, Urbanautoparts has received about 3,500 positive feedback ratings, compared to just 17 negative feedback comments. With that sort of lop-sided ratio, it definitely appears as though Urbanautoparts is an honestly run business, selling authentic merchandise.

Click here to view eBay feedback for Urbanautoparts

Their rotors are mill balanced, and x-ray inspected, and meet all OEM standards.

All items are come with a 100% fitment guarantee, as well as a full manufacturer’s warranty as follows:

Brake rotors: 1 year warranty against cracking when installed with their brake pads. 45 day warranty against warping or manufacture defects.

Brake pads – 45 days against manufacture defects.

These warranties are commensurate with brake products from other retail competitors. Brake parts used to come with a lifetime warranty – you could exchange your brake pads every time they were worn down to the metal. Not anymore. As of the early 2000’s, they only come with at most a 1 year warranty.

Company Information

Urbanautoparts is a Canadian company located in Etobicoke, Ontario. Being that they are from Canada, that means no sales tax for US customers.

If you need to reach them, you can do so at (844) 868-7226.

There isn’t too much more information available about them online, so it appears as though they are a smaller mom ‘n pop business – which isn’t a big deal, as most eBay stores are small businesses anyways.

What I Like

There are hundreds of stores online selling auto parts, and thousands more across the country in physical retail locations. Which means you need to really compete in one area of your business to be successful. For mom ‘n pop online businesses, with lower overhead, that means they can really compete on price. With most auto parts, you need them right away, so to make up for the time spent waiting, price is one area where an online business really needs to be super competitive.

And this is where Urbanautoparts really benefits the buyer. Let’s take a look at an example:

brake rotors from urbanautoparts

This is a set of front and rear 8-lug rotors that fit 2012 Ford F-250 trucks. At most retail auto parts stores, you’ll generally pay somewhere between $500-700. Most online stores will price these around $400-500 for the complete set – a few hundred dollars above what you’ll pay at Urbanautoparts.

Return Policy

60 day return policyAside from the warranties stated above, Urbanautoparts have a 60-day hassle free returns policy. No need to email back for a return authorization, or deal with with annoying emails back and forth. You just click on return, and send it back. And having two months to do so is quite convenient.

As always, you do have the eBay money back guarantee as well, in case you don’t receive your item, or if your item is not as described. Based off of their feedback, I would say that you probably won’t need it anyways.

Final Thoughts

Buying auto parts online can be tricky. On one hand, most of us need our car working all the time, and we can’t necessarily wait for parts to arrive in the mail. On the other hand, you just can’t beat the prices available online. like the value-priced rotor sets from Urbanautoparts.

However, if you’re in the habit of constantly maintaining your vehicle, then you probably know ahead of time when your rotors or brake pads will need to be replaced. If so, you can definitely take advantage of the deals available online, and not lose any downtime waiting for the parts to arrive.

Have you shopped at this store before? If you have, leave a comment below and share your experience.

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1 Comment

  1. I’ve been trying to call Their # for past 2-Days;….Rings 5-Times & then hangs up on Me, Every-Time ( 10+, 15+)

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