Ebay Store Review – Dotphins

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Ebay Store Review - Dotphins
Ebay Store Review – Dotphins

dotphins on eBay is a store selling consumer electronics, tools, outdoor gear, car audio, optics, and more. Click the blue link above to check out what deals and promotions they are currently offering in a variety of products. At the moment, they do have a Save 25% Off of Select Items promotion.

Feedback History

dotphins has been selling on eBay since 2006. They have earned about 30,000 positive feedback ratings, with a current 99.6% positive overall score. So this is a very successful store on eBay. So this is a very successful store on eBay. This is also a Top-Rated eBay store, which means they offer a really high level of item descriptions, customer service, as well as fast shipping.

Top-Rated store on eBayIt’s not easy to become a Top-Rated store on eBay. You have to provide good quality items, accurate descriptions, excellent customer service, and fast shipping. And you have to do this day after day, month after month. So dotphins has had a very successful and positive selling history on eBay.

dotphins mainly sells items like consumer electronics, tools, outdoor gear, car audio, optics,  and more. They sell brands like Thermos, Garmin, Nite Ize, Klein Tools, Midland, Bounty Hunter, Gerber, Coleman, Custom Leathercraft, Flitz, Blue Sea Systems, Airhead, Bushnell, Polk Audio, Kwik Tek, and others.

This is one of those eBay stores to visit when you want the retail experience. If you’ve been to a Best Buy store lately, or even any electronics store in general, you should be familiar with the brands and styles that they carry.

Items like Bounty Hunter HEAD-PL Metal Detector Headphones, Garmin GPSMAP 64st, TOPO U.S. 100K with High-Sensitivity GPS and GLONASS Receiver, Polk Audio DB651 6.5″/6.75″ 2-Way Marine Certified db Series Car Speakers with Liquid Cooled Silk Tweeters, Midland LXT600VP3 36-Channel GMRS with 30-Mile Range, etc.

dotphins sells brand new merchandise, and does offer a 100% Authentic guarantee, as well as a 100% money back guarantee.

When you sell name brand electronics, etc., especially at a discount, a popular question is always going to be if the items are authentic, fake, or knock-offs. To answer that question…

Let’s take a close look at their recent feedback history. eBay buyers have a really good way of weeding out the good sellers from the bad. If an item even SLIGHTLY looks like it might be a counterfeit or knock-off, they will leave you bad feedback. And any and all flaws will usually be reflected in a seller’s feedback. With that being said, over the past 12 months, dotphins has received about 4,600 positive feedback ratings, compared to just 17 negative feedback comments. With that sort of lop-sided ratio, it definitely appears as though dotphins is an honestly run business, selling authentic merchandise.

Click Here to View Feedback for dotphins

All items are guaranteed to be 100% authentic, and come with all the manufacturer paper work, in their original authentic boxes as provided by the manufacturers.

What I like or don’t like

Their storefront is very organized. You have a product menu on the left side with all of the brand categories available, as well as top menu with store categories. So you just find your desired category, and go from there. Once you get into a listing page, you get a left hand menu with all of the brands available. So this store is very easy to navigate.

Another thing I appreciate is their attention to detail in their listings. Each listing has multiple clear and large pictures, so you can clearly see what is included in the listing. Their descriptions go into a lot of detail, and provide all the specifications that you might be looking for like the model they work for, size, color, etc. The quality of their listings is about as good as it gets on eBay. You get all sorts of pictures, sizes, weights, package contents, etc.

Their attention to detail, and their excellent feedback really makes you feel secure in shopping from this eBay store. 30 Day return policyAs does their 30-day hassle free returns policy. No need to email back for a return authorization, or deal with with annoying emails back and forth. You just click on return, and send it back. And having a month to do so is quite convenient.

Have you shopped at this store before? If you have, leave a comment below and share your experience.

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1 Comment

  1. My parents recently purchased perfume from Dotphins.com. Unfortunately, I did not like the scent, so I e-mailed the business for the return/exchange information. Instead of sending an e-mail back with information regarding the return process, I received an e-mail asking whether it was their mistake or just an unwanted item, which delayed the process as it took another day once I responded to get the actual return information.

    First of all, they did not send the exchange information, which I would have happily just asked for a different scent instead. At this point, I did not want to wait for another e-mail, so I decided to return the item.

    Secondly, the return policy is the worst I have ever seen. You are required to pay $6.75 in order to cover their original shipping fees. Additionally, if the package is not as received, a 20% restocking fee would be applied. So, although everything is in tact and as originally purchased, I needed to pay $10 from my end to ship it back and another $6.75 to cover their original shipping. That is a total of almost $17 in order to return a $65 item, which is almost not worth the hassle.

    Lastly, you are required to send the tracking number for the package to dotphins.com once it is shipped, just another step to add to the hassle.

    After several e-mails sent back and forth, including an e-mail written very poorly and completely incomprehensible by the business, I have returned my item, and will be unfortunately taking my business to Amazon and other bigger corporations that include free returns and better and faster customer service.

    I would not recommend ordering from this business.

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